Section 31 道歉慰问 Apology and Sympathy.ppt

Section 31 道歉慰问 Apology and Sympathy I. 要点概述Main Points 1. How to make an apology? 1. How to make an apology? Apologizing is not so easy a thing for most people. But despite the difficulty, it’s important to let the person whom you’ve hurt or offended know that you are sorry. To say sorry, you have to be real and honest and at the same time, stay calm. Then, try to offer up reconciliation by suggesting putt the situation behind and move forward as friends. Finally, ask forgiveness and get over it. If the other person doesn’t want to accept your apology, it doesn’t matter. You’ve done your part. Never use the apology as an opportunity to point out what the other person did wrong. If you go about it that way, it will just make the other person even more angry. 2. How do you write a letter of apology? Few people likes to admit when they’ve made a mistake but if you never admit when you are wrong and apologize, you do not seem sincere and you will not keep friends. How do you go about writing an apology letter? Address the person you are writing the letter to by the name they are most commonly called and mention the event surrounding the mishap. Then, tell the person that you are sorry and directly say you are sorry about, explaining why you did what you seemed right at the time and what you intended to say that came out wrong. Finally, write how much the person’s friendship or love means to you and that you don’t want to lose that. You have to be honest and complete your letter by saying that you will do whatever it takes to make it up to them or from now on you will do things differently, signing your name. 3. How to write a sympathy letter? Sometimes people feel it really hard to think of what to say to people when they are going through a hard time or any loss but it is important to show our loved ones support when they have experienced a loss. A simple way to do this is with a thoughtful sympathy or condolence letter. When writing such a letter, you have to