必威体育精装版高考英语写作专题辅导课件-基础写作[投诉申告]概要.pptx

;;7. for the above reasons基于上述理由 8. a full refund全额退款 9. pay for the postage付邮资 10. travel agency旅行社 11. historical attractions历史名胜 12. make mistakes犯错误 13. be forced to被迫 ;14. a person with patience 有耐心的人 15. a pair of black shoes一双黑鞋子 16. make an apology道歉 17. to our disappointment让我们失望的是 18.again and again反复; 再三;1. I’m writing to complain about a pair of sneakers I recently purchased/ bought from your website. 我写信的目的是要向你投诉我最近在你们网站上购买的一双运动鞋。 2. Worse still, there was a ten-day delay in delivering my shoes.更糟糕的是, 交鞋的日期推迟了10天。;3. I demand either a new pair of black shoes be posted to me immediately or I be given a full refund.我要求要么马上寄给我一双新的黑鞋子, 要么全额退款。 4. Please give 30% of my money back, or I shall be forced to take the matter further.请退还我30%的钱, 否则我会被迫采取进一步的措施。;5. She was not a person with patience and didn’t patiently answer my questions at all. 她是个没有耐心的人, 根本不耐心回答我的问题。 6. I demand that she make an apology to me face to face.我要求她当面向我道歉。;;2. 写信时, 要注意写信的对象, 运用得体的语言表达, 并可在句中适当增加to one’s disappointment, unluckily, unfortunately, worse still, to make matters worse等符合投诉信感情色彩的副词短语,以加强语气, 使表达更加丰富。例如：What I ordered was a pair of black size-nine shoes but to my disappointment, I received a pair of white, size-8.5 shoes instead. Worse still, there was a ten-day delay in delivering my shoes, which should have been received on April 10.;;[例题导写] 1. 开门见山、写明目的。凡书信开头, 一般可使用“I’m writing to...”的句型开门见山点明写信目的。请根据中文完成句子。 (1) I am writing to make a complaint about ____________________________________.(我在你网站上购买的鞋子);(2) I am writing to complain that __________________________________________________________. _______(我在你网站上购买的鞋子有点问题);(3) I am writing to inform you that _____ ___________________________________ _______. (我不满意在你网站上购买的鞋子) (4) I am writing to ___________________ _____ (对……表示失望)the shoes I bought from your website.;2. 确定文体、规范语言。这是一封投诉信, 因此必须注意语言的规范性和得体性, 不能使用与朋友书信交流时的亲切语言, 但也不能出现语气倔强等不礼貌用语。;3. 划分信息、统筹全文。根据写作内容, 可把五句话写作信息划分如下：(1)写信目的; (2)申购情况; (3)实际情况; (4)要求; (5)询问。写信目的可在引入部分找