7. (GP-5)GM 1927-17 SQ Processes and Measurements Procedure文档.docx

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7. (GP-5)GM 1927-17 SQ Processes and Measurements Procedure文档.docx

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7. (GP-5)GM 1927-17 SQ Processes and Measurements Procedure文档

dvccb.4Supplier Quality Processes and Measurements ProcedureGeneral Procedure GP-5March 2011 EditionGM 1746Table of ContentsRevision History …………………………………………………………5ScopeGeneral – 1.1……………………………………….……………………….…..8Purpose – 1.2 …………………………………………………………….…….8References ………………………………………………………………8Terms and Definitions Control and Rework Company – 3.1…..…………………………………9Duns Number – 3.2..……..………………………………..……………….……9Field Action – 3.3……………………………………………………………..…9Drill Deep – 3.4……………………..………………………..…………………9 Issuing Location – 3.5.…………………………………..………………… …93.6. Section DELETED …..………………………………………..…………93.7. Section DELETED …………………………………………..…..….……93.8. Section DELETED ………………………………………………..…..…9Line Accumulations – 3.9. ……………………………………………………10Major Disruption– 3.10…………….……………………………………...…10 Downtime – 3.11……………………………………………..…..10Premium Transportation – 3.12…………………..………11Plant Disruption – 3.13………………………………………...11UnAuthorized Change – 13A11Stock out – 3.14………………………………………….…12Nonconformance – 3.15.……………………………………………………….12 Nonconformity – 3.16……..………………………………………………..…..12PRR (Problem Reporting and Resolution) – 3.17…………………….….…13Read Across – 3.18……………………………………..…………………..….13Quality Performance Reports – 3.19………………………………..…. .….…13Sourcing Metrics – 3.20 …………………………………………………..……13Supplier (Internal) – 3.21………………………………………………...…..…13Supplier (Outside, Affiliated, or Allied) – 3.22..………………………… ..….13Suspect Material – 3.23…………………..……………………………… ..…..14General ExpectationsSupplier Representatives – 4.1…………………………………………………14Quality Alerts – 4.2……………………………………………………………….14Problem Reporting and Resolution (PRR)General – 5.1……………………………………………………………………..15Supplier-Initiated PRR – 5.1.1 ………………………………….15Ramifications of Supplier-Initiated PRR’s – …..15Lot Audit/Lot Acceptance Process PRR’s – 5.1.2…….16 Types of PRR’s – 5.2 …………………………………………………………….16Customer Satisfaction – 5.2.1…………………………….……..16Engineering – 5.2.2……………………………………………….16Indirect – 5.2.3…………………………………………………….16Packaging – 5.2