亚马逊中国的物流配送问题研究亚马逊中国的物流配送问题研究.doc

摘要 亚马逊中国的前身卓越网于2000年1月由金山软件股份公司分拆，金山公司及联想投资公司共同投资组建，2003年9月引入著名投资机构老虎基金成为第三大股东。亚马逊中国成立于2000年5月，主营音像、图书、软件、游戏、礼品等时尚文化产品。亚马逊中国诞生以来，凭借独创的“精选品种、全场库存、快捷配送”之“卓越模式”，迅速成长为国内最有影响力和辐射力的电子商务网站，赢得了超过520万注册用户的衷心支持，发展成为中国访问量最大、营业额最高的零售网站，并获得全国网络文明工程组委会评选的“中国优秀文化网站”称号，入选“中国10大互联网旗帜公司”和“最具投资价值网站100强”。低价是的特色之一，不过低价的背后却是服务的不佳 Abstract Amazon.cn which previously called Joyo in January 2000 by a stock company Kingsoft split, Kingsoft and Lenovo set up joint venture investment company, in September 2003 the introduction of the famous investment institutions Tiger Fund has become the third largest shareholder. Amazon.cn was released in May 2000, the main audio and video, books, software, games, gifts, fashion and cultural products. Amazon.cn has been since the birth of health, with original select varieties, the whole stock, fast delivery of excellent model for the rapid growth of the most influential and radiation e-commerce website, has won more than 5.2 million registered Users wholehearted support, to become the most visited, the highest turnover of the retail site, and get the national network of civil engineering committee named the outstanding cultural sites in China, the title, appeared in the 10 Internet banner of the Chinese company and the most Site 100 with investment value. Cheap is one of the characteristics Amazon.cn, but low-cost services to poor behind is the issue of frequent distribution Amazon.cn, Amazon.cn distribution problem is an important reason for low customer satisfaction. This article simply introduces the related definitions, concepts, logistics distribution and logistics knowledge, thus the analysis of distribution status of Amazon.cn based on the outstanding distribution network analysis of the situation, identify problems Amazon.cn distribution, combined with B2C distribution theory, the development of corresponding measures. Keywords：B2C；Amazon.cn；；E-commerce  摘要 1 Abstract 2 第1章 绪论 5 1.1选题背景 5 1.2研究物流配送的目的 6 1.3国内外物流配送发展现况 6 1.3.1国内物流配送发展现况 6 1.3.