浅谈商务沟通的重要性.doc

分类号 密级 U D C 编号 本科毕业论文(设计) 题目 浅谈商务沟通的重要性 The Importance of Business Communications 系 别 继续教育学院 专 业 名 称 商务英语 年 级 学 生 姓 名 学 号 指 导 教 师 二0一0年十一月Acknowledgements: I would like to give my sincere thanks to my supervisor Prof. LI Qiong for teaching me how to write my research paper and helping me generously to revise it. Meanwhile, I want to thank the College Library from which I got enough useful information, with the help of which I finished my paper. And also I would like to thank all my classmates who gave me lots of helpful suggestions. Abstract：As process of global economic integration accelerated, international business activities in China, also become increasingly frequent since add the WTO, foreign trade has been boost Chinas rapid development of economy. Therefore, how to handle the various foreign business activities will be many people engaged in international business activists are more and more concerned about the problem. This article from the business form of communication skills, techniques and importance of spread, narrates the business exchange peculiar characteristics, how to deal with communication barriers and how to realize reach efficient business communication. Key words: International business; Communication skills; Communication features 摘要：随着全球经济一体化进程的进一步加快，国际商务活动也日益频繁，自从我国加WTO，外贸一直拉动中国经济飞速发展。因此，如何处理好各种涉外商务活动就成为许多从事国际商务活动人士越来越关心的问题。本文从商务交流的形式技巧、技巧和重要性展开，详细叙述了商务交流中特有的特征、如何处理交流中遇到的障碍和如何认识达成高效的商务交流。 关键词：国际商务；交流技巧；交流特征 Contents Acknowledgments ⅠAbstract Ⅱ 摘要 Ⅲ 1. Introduction 1 2. The Basic Concepts of Vocabulary 2 3. The classification of business communications 3 3.1 Oral business communications 3 3.2. Colleague and customer communications: 4 3.2.1 Problem communications 5