如何实现NOC与SOC融合.pdf

SOC/NOC CONVERGENCE AN IT SERVICE MANAGEMENT APPROACH TO SECURITY AND NETWORK OPERATIONS A Spire Research Report Sponsored by AccelOps, Inc. 
 
 
 
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SOC/NOC
Convergence
 Executive Summary Every few years, two functional IT areas start to look and sound alike. The processes begin to mirror each other and the products espouse features that are beneficial to multiple areas. More importantly, the analysts and engineers start to act a lot alike as well. This is normal, as the dynamic nature of information technology management creates many pathways for development of day-to-day operations and the growth of the various functional areas. Inevitably, functional similarities give rise to the notion of consolidation in the minds of decision makers. In hard economic times, the idea quickly gathers steam and becomes a full-fledged trend adopted by a number of organizations. That trend is happening with network operations centers (NOCs) and security operations centers (SOCs) today. While the convergence of NOCs and SOCs is not a new concept, another development in strategic management makes it more likely. Fundamentally, IT Service Management changes the way IT is aligned with the business. This report will review SOC/NOC convergence trends, reasoning, challenges and implementation considerations. It will also examine how advancements in datacenter monitoring and security informa