宁波大学《管理学原理》Chapter 6 part 2.pptVIP

Chapter 6, part 2 Staffing and Human Resource Management Recall: The HRM Process Successful Performance If we do our recruiting and selecting properly, we should have good employees But now we must help the new hires adapt to the company Orientation Training Orientation Orientation – (p.169) – the introduction of a new employee to the job and the organization Goals: Reduce anxiety from starting a new job Help new employee become familiar with the job and company Tour of company Further explanation of expectations Training Training is a learning experience that seeks to change employees by improving their ability to perform on the job. (p.169) Performance Management How do managers make sure that employees are performing as well as they are supposed to be? Performance management system – (p.171) – a process of establishing performance standards and evaluating performance in order to arrive at objective human resource decisions (pay increases, training needs, etc) and to provide documentation to support personnel actions Bad Performance? What if an employee is not performing in a satisfactory manner? Find out why? Is it a problem with ability? - hiring error, need more training Is it a problem with their desire to do the job DISCIPLINE problem Discipline When an employee does not meet the performance goals due to their lack of desire to do the job, it is a discipline problem. Discipline – (p.173) – actions taken by a manager to enforce an organization’s standards and regulations Verbal or written warnings, suspension, firing Employee Counseling An alternative view from discipline, is employee counseling – a process designed to help an employee overcome performance-related problems (p.174) Why did the employee lose their desire or ability to work productively? How can we fix the problem? Compensation and Benefits Most of us work for money…payday is always a good day ? How much to you get paid? Compensation administration – (p.174) – the process of determining a cost-