托业培训--中级一班1011号 .ppt

Unit 1 Building a relationship A GOOD START IS HALF OF SUCCESS. Contents Cross-cultural understanding What are they talking about? where it might be why they are there what kinds of relationships are represented topics of conversation what they won’t be talking about… What do you think about these issues? Humor in business Humor help a business succeed.? play a key role in increasing productivity improving internal and external communications boosting overall morale 提高整体士气 humor is the tool that transforms the petty annoyances of corporate life from anger and frustration into laughter. It helps you laugh at yourself and serves as an icebreaker in meetings and negotiations by stimulating fresh ideas, making personal connections and persuading an individual or a group in closing a deal. Coffee and business In many countries, coffee and business seem inextricably解不开地 linked. Coffee seems to be what cements relationships, everywhere from Saudi Arabia to Argentina, via North America and Norway. In China and Japan, tea is more popular. 课外阅读 Coffee Culture: The Cream of Society 咖啡文化：啜一杯悠闲 　　In 1683, a man named Kolschitzky saved Vienna from the Turkish army.1 To thank him, the Viennese offered their hero his choice2 of anything the Turks had left behind. Ignoring the gold and weapons,3 he chose three hundred bags of strange dry beans. Nobody else wanted them, but he knew what they were — Turkish coffee beans. With these bags of beans, he opened the first coffeehouse in Vienna. 1683 年，一名叫高西斯基的人从土耳其军队的手中解救了维也纳。为了感谢他，维也纳人让这位英雄任意选择土耳其人留下来的东西。他不理会黄金和武器，选择了300袋奇怪的干豆子。没有谁想要这些东西，但是高西斯基知道它们是什么——土耳其咖啡豆。有了这些豆子，他在维也纳开了第一家咖啡馆。  Though coffee was already a popular drink elsewhere in Europe, Kolschitzky added cream and sugar to improve its bitter taste. This new smooth-tasting coffee was so popular that coffeehouses soon opened everywhere. As perfect places for lively4 discussions,5 they attracted many artists and intellectuals.　　The art on the wa