昆山市中医医院管理中的物流系统分析及对策研究工商管理.doc

摘 要 医院物流系统是一个涉及内容广泛的复杂系统，对物流方面管理的好坏已直接影响到医院整体的社会效益和经济效益。随着我国医疗卫生体制改革的不断深入，医院在管理过程中发现，保持良好的运行状态，除了要有一支优秀的一线医疗队伍外，还必须将物流管理引进医院，只有这样才能有效降低医院运营成本、提高运营效益，改变落后低效的传统物品传送管理模式，提高医院竞争力。 本文结合昆山市中医医院实例，讨论了现代化医院建设与物流管理间的关系。详细分析了昆山市中医医院当前物流系统现状，探讨了该医院物流系统中亟需解决的重点问题，从物流学角度入手，结合管理学、系统学、流程理论等相关学科，提出了该医院物流系统改革应具备的模型框架，并对具有典型意义的医院物流问题，诸如解决医院的布局、流程不合理，改革医院物流系统等，提出了详尽的解决方案。最后文章以昆山中医院为蓝本，从管理角度提出了我国医院物流系统的改革方向。 关键词：医院管理，医院物流改革，物流管理，医院物流系统解决方案 Abstract The hospital logistics system is a very complicated system which is related to many extensive aspects．The administration quality of logistics directly influences the overall social and economic benefits of the hospital．As China increasingly improves the medical treatment system, we find out that in order to keep a good circulation state，not only an outstanding medical group is required, but the logistics administration is also needed to introduce into the hospital．Thus, it Can effectively reduce the cost and improve the quality of hospital function, reforming the traditional behindhand and low．effect administration mode and improve the hospital’S competitive ability． This Paper analyzes the relationship between the hospital modernization and the logistics administration by the cases of Kunshan Hospital of traditional Chinese Medicine. It introduces the main approach of which Kunshan Hospital of traditional Chinese Medicine achieved its logistics modernization?development of the hospital logistics system, and the combination of the current statuses of logistics administration of internal and external the hospital．From the view of logistics．it demonstrates the model of revolution for Kunshan Hospital of traditional Chinese Medicine logistics system.In addition，the Paper illustrates the elaborate solutions of some of the typical logistics problem in the central hospital，such as the irrationality of hospital’S overall arrangement and flow．At last，the writer designing a reformation that aims at the logistics system in Chinese hospital from the a