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借助Microsoft Dynamics CRM 实现定制业务应用程序的最高价值.pdf

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借助Microsoft Dynamics CRM 实现定制业务应用程序的最高价值

® Microsoft Dynamics CRM 借助 Microsoft Dynamics CRM 实现定制业务应用程序的最高价值白皮书日期：2010 年 4 月借助 Microsoft Dynamics CRM 实现自定义业务应用程序的最高价值 1 目录实现战略优势 ······················································································································································· 3 业务应用程序框架的重要性 ·················································································· 3 衡量业务应用程序的价值 ······················································································ 3 xRM 功能······························································································································································ 4 xRM 如何实现价值 ··········································································································································· 4 减少风险 ··········································································································· 4 缩短开发时间 ····································································································· 5 降低总体拥有成本 ······························································································· 6 改善生产力 ········································································································· 7 改善业务敏捷性 ·································································································· 7 最大化投资的价值 ······························································································· 8 结束语 ····································································································································································· 9 借助 Microsoft Dynamics CRM 实现自定义业务应用程序的最高价值 2 实现战略优势为了实现战略优势，公司常常依靠他们的信息技术 (IT) 部门来提供可帮助其战胜竞争对手的业务线