朗讯绩效管理.ppt

Driving Performance Excellence using Performance Management System Tools Lucent’s Challenges Performance Management Practices in High Performance Companies Set very ambitious goals; create fast paced, high -pressure -to -perform environment Use pay aggressively to send messages about performance Target the least effective 10% - 20% for improvement or attrition Actually manage out least effective employees quickly 5 Key Principles of Performance Management Process Colleagues understand what is expected of them and how they are measured and evaluated. Colleagues will know where they stand because they will be provided with on going coaching and feedback on their performance throughout the year. Colleagues will be given the opportunity to develop and enhance skills for their current position and for the future Coaches will be held accountable for demonstrating effective leadership (people management) behaviors. Rewards and consequences will be clearly aligned with performance. Global Performance Platform (GPP) Improve departmental bottom line by instituting a system for overseeing purchases from outside vendor by July 11. Specific Measurable Time Bound Performance Objective Development Objective Types of Objectives There are two types of objectives: Performance objectives Development objectives Lucent’s Performance Objectives Lucent evaluates performance, based not only on what is achieved (Business Result), but also on how it is achieved (behavior). Hence in Lucent, Performance objectives include: - Operational / Business Objectives - Stretch / Breakthrough Objectives - GROWS Behaviors - Leadership Profile Characteristics Performance Objectives Development Objectives Development Alternatives Development by Training ____________ ____________ ____________ ____________ Breakthrough Objectives Stretch / Breakthrough Objectives are SMART+ Objectives. SMART+ Is about mindset How stretching ar