组织行为学OB：经理的意义.docx

组织行为学OB：经理的意义Implications for managersManagers need to develop their interpersonal or people skills if they are going to be effective in their job有效地工作. OB is a field of study that investigates the impact which individuals, groups and structure 个人、群体和组织结构have on behavior within organizations, and then applies that knowledge to make organizations work more effectively使组织更加有效地工作. Specifically, OB focuses on how to improve productivity, reduce absenteeism and turnover, and increase employee job satisfaction【specifically [????????????]特殊地__absenteeism [???????????????]旷工__turnover[??????????]人员更替数】We all hold / possess a number of generalizations一般性 about the behavior of people我们都具有人类行为的许多普遍性. While some of these generalizations provide valid insights into human behavior正确识别人类行为, many are often erroneous. OB uses systematic study to improve behavioral predictions that would be made from intuition alone. But because people are different, we need to look at OB in a contingency framework, using situational variables to moderate cause-effect relationships. 【generalization [??????????????????]一般化__ valid [??????]有效的__gain an insight into了解, 熟悉; 看透, 识破__have an insight into了解, 熟悉; 看透, 识破__ erroneous [?????????] 错误的__ behavioral [??????????????]行为的__intuition [??????????????]直觉__ contingency [?????????????]偶然, 可能性__ moderate [?????????] 缓和, 使...适中】OB offers a number of challenges and opportunities for managers. It can help improve quality and employee productivity by showing managers how to empower their people 如何授权给他人as well as design and implement change programs. It offers specific insights to improve a manager’s people skills.OB recognizes differences and helps managers see the value of work force diversity and practices that may need to be made when managing in different countries. In times of rapid and ongoing change, OB can help managers learn to cope in world of temporariness and declining employee loyalty. Finally, OB can offer managers guidance in creating an ethical