酒店业员工高流动率问题研究-酒店业员工高流动率问题研究论文范文格式2.pdf

酒店业员工高流动率问题研究-酒店业员工高流动率问题研究论文范文格式 酒店业员工高流动率问题研究 ——以酒店为例 酒店业员工高流动率问题研究 ——以酒店为例 摘 要：随着我国经济的发展和经济结构的战略性调整，现代酒店作为我国 朝阳产业——旅游业的三大支柱之一，在国民经济中的地位和作用与日俱增。酒 店业的竞争，越来越体现为人才、员工整体素质的竞争，而这种竞争实际上是酒 店所拥有的人力资本的较量。目前，现代酒店业员工的高流动率成为困扰酒店管 理者的难题。本文针对酒店员工流失率高的现象进行分析，并通过杭州某酒店近 年流动率趋势、特点及员工离职原因进行分析，通过解决该酒店存在的流动问题， 从而延伸至整个酒店行业，以期为酒店行业降低员工流动率，提高人力资源管理 效率提供有益的参考。 关键词：酒店；人力资源；流动率；控制 The hotel industry staffhigh rate offlowquestion studies The hotel industry staffhigh rate offlowquestion studies TThheehhootteelliinndduussttrryyssttaaffffhhiigghhrraatteeoofffflloowwqquueessttiioonnssttuuddiieess take the hotel asexample take the hotel asexample ——ttaakkeetthhee hhootteellaasseexxaammppllee Abstract: Abstract: AAbbssttrraacctt:: Along with our country economys development and economic structures strategic readjustment，the modern hotel takes our country sunrise industry - - tourism one of three big props，grows day by day innational economys status and 1 the function. Along with the hotel industry rapid development，in the hotel industry competes intensifies，between the hotel competes manifests more and more for the talented person，the staff overall quality competition，but this kind of competition in fact is the human capital contest which the hotel has. The service is the hotel industry essence，serves from the human，therefore saidthat manages the hotel succeeds or not the key aspect is the staff. Themodern hotel industry staffs high rateof personnel loss becomes puzzles the hotel superintendent the difficult problem，generally enterprises personnel rate of flow between 5~10%，the traveling hotel industry most suitable rate of flow should about 8% ，however the Chinese Traveling Association training development center an investigation which carries on to the nationa