优秀商务模板之改变管理模式change management.pptx

Change Management;2;3;Change management is a structured approach to transitioning individuals, teams, and organizations from a current state to a desired future state.;“It is not the strongest species that survive, nor the most intelligent, but the ones who are most responsive to change” Charles Darwin “Change your thoughts and you change your world” Norman Vincent Peale;Environment – internal or external factors Systems Processes Culture Things could be better Mergers Acquisitions Continuous improvement Take over ;;8;;;11;;What do we need to achieve? Why? How? When? Who will be affected? How will they react? How do we support the people affected? Do we have the resources to manage the change? How do we communicate the change and facilitate buy in? How do we deal with resistance? What part of the change do we need help with? How do we know what success is and how is it going to be measured? After the change, then what? ;;;;;;19;Questions to increase engagement ;Change;Barriers and resistance to change;Overcome Resistance: 1 method, 5 tools;;Best Practice of change management;Lack of proactive leadership or strategy Not managing the people side of change or change resistance Lack of consistent leadership Poor communication, planning, support and monitoring Insensitive, brash approach and lack of recognition or reward Apathy De-motivated staff kept in the dark Lack of time, capacity, budget etc. Short-term approach to change, stressed out staff Lack of staff buy-in Lack of initiative to “do something different”. These factors for failure then lead to the ‘tread-mill effect’, setting up a vicious circle No time for reflection, planning and learning No improvement in idea, design and implementation Increasing need to do something Increasing failure and unplanned consequences;27;28;29;30;31