现场暴力行为防范PPT课件.ppt

Worksite Analysis Step-by-step look at the workplace, to find existing or potential hazards for workplace violence Worksite Analysis (cont’d) A “Threat assessment Team”, Patient Assault Team, or similar task force may assess the vulnerability to workplace violence and determine appropriate actions Worksite Analysis Recommended Program Analyzing and tracking records Monitoring trends and analyzing incidents Screening surveys Analyzing workplace security Hazard Prevention and Control Engineering controls and workplace adaptation Administrative and work practice controls Post incident response Engineering Controls Alarm systems and other security devices Metal detectors Closed-circuit video recording for high-risk areas Safe rooms for use during emergencies Enclose nurses’ station, install deep service counters or bullet-resistant glass in reception area, triage, admitting Administrative and Work Practice Controls State clearly to patients, clients, and employees that violence will not be tolerated or permitted Establish liaison with local police and state prosecutors Require employees to report all assaults and threats Set up trained response teams to respond to emergencies Post-Incident Response Provide comprehensive treatment for victimized employees and employees who may be traumatized by witnessing a workplace violence incident Post-Incident Response Trauma-crisis counseling Critical incident stress debriefing Employee assistance programs to assist victims Training and Education Ensure that all staff are aware of potential security hazards and ways of protecting themselves Workplace Violence Program Training and Education Employees should understand concept of “Universal Precautions for Violence”, i.e., that violence should be expected but can be avoided or mitigated through preparation Employees should be instructed to limit physical interventions in workplace altercations unless designated emergency response team or security personnel are available Trainin