Quality Tools－Affinity.ppt

Constructing the Affinity Step 1 Phrase the Issue Step 2 Brainstorm Ideas Step 3 Sort Ideas in Silence Step 4 Create Summary Cards Affinity Essentials Key Success Behaviors Discuss, don’t dominate Suspend solutions until process is complete Listen, listen, listen; keep your mind and ears engaged Encourage everyone to make unusual connections among ideas Steps at a Glance: Affinity Step-by-Step Construction Step 1 Phrase the Issue Step-by-Step Construction Step 2 Brainstorm Ideas Step-by-Step Construction Step 3 Sort Ideas in Silence Step-by-Step Construction Step 4 Create Summary Cards Affinity Example Affinity Example * ? 1995 GOAL /QPC Affinity 1 Affinity 2 CG p. 11 Affinity 3 Phrase the issue Consensus ? Brainstorm ideas/issues No Minimum 20 ideas No Ideas clear? Yes Clarify No Sort silently Sorting slowing? No Create draft headers Consensus ? Create final headers No Consensus ? No Full sentences? No Rewrite Headers Draw final Affinity Yes Yes Yes Yes Yes Buy more Post-itsTM Yes Start Ready for next issue MJII p. 12 What are the issues involved in planning fun family vacations? Affinity 4 MJII p. 13 Affinity 5 Illustration Note: There are 10 to 40 more ideas in a typical Affinity Diagram Ask kids for ideas Find a good range of price alternatives Consider everyones hobbies Determine total budget Use a creative travel agent Find locations with activities for all ages Recall good vacations of past Look at family pictures Combine vacation with business trip What are the issues involved in planning fun family vacations? MJII p. 14 Affinity 6 Illustration Note: There are 5 to 10 more groupings of ideas in a typical Affinity Diagram Ask kids for ideas Find a good range of price alternatives Consider everyones hobbies Determine total budget Use a creative travel agent Find locations with activities for all ages Recall good vacations of past Look at family pictures Combine vacation with business trip What are the issues involved in planning fun family vacations? MJII