Quality Tools－Relationships.ppt

Steps at a Glance: ID Step-by-Step Construction Step 1 Agree on the Issue Step-by-Step Construction Step 3 Lay Out the Ideas Step-by-Step Construction Step-by-Step Construction ID Example (Variation) ID Example ID Example ID Example * ? 1995 GOAL /QPC Constructing the Interrelationship Digraph Step 1 Agree on the Issue Step 2 Assemble the Right Team Step 3 Lay Out the Ideas Step 4 Look for Relationships Step 5 Review and Revise Step 6 Tally the Arrows Step 7 Draw the ID Interrelationship 1 Interrelationship Digraph Essentials Key Success Behaviors Suspend assumptions about the outcome until the tool is complete Listen—try to understand the logic of other team members Value discussion Trust the process Interrelationship 2 CG p. 99 Interrelationship 3 Agree on the issue Agreement? Assemble the right team No Consensus? Yes Review and revise Tally the arrows Draw the ID No Incorporate input from others Yes Select driver to work on Yes Start Try Tree Diagram for planning Lay out the ideas Look for relationships No Share ID with others Do others have input? MJII p. 76 What are the issues related to reducing litter? Interrelationship 4 MJII p. 77 Interrelationship 5 Lack of respect for others Lack of awareness of impact Inadequate penalties Not enough receptacles Lack of parental examples Unneces- sary packaging A D E F C B Step 4 Look for Relationships MJII pp. 78–79 Interrelationship 6 5 4 1 2 3 6 A B C D E F A B C D E F A B C D E F A B C D E F A B C D E F A B C D E F Decision: No relationship Decision: No relationship Decision: “B” causes or influences “A” Decision: “B” causes or influences “C” Decision: No relationship Decision: “E” causes or influences “A” Now begin with “B” and repeat the questions for all remaining combinations “A” is completed Or? Or? Or? Or? Or? Or? 1) Is there a cause/influence relationship? 2) If yes, which direction of cause/influence is stronger. Ask of each combination? Step 7 Draw the ID MJII p. 80 Interrelationship 7 Information provided