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Quality Tools-Tree Diagram
Constructing the Tree Diagram Step 1 Choose the Goal Step 2 Assemble the Right Team Step 3 Generate Major Headings Step 4 Break into Detail Step 5 Review Completed Tree Tree Diagram Essentials Key Success Behaviors Welcome complexity by revealing its structure Know that getting “stuck” is just a temporary condition Know when to stop “branching” the Tree Steps at a Glance: Tree Step-by-Step Construction Step-by-Step Construction Step-by-Step Construction Tree Example Tree Example * ? 1995 GOAL /QPC Tree 1 Tree 2 CG p. 207 Tree 3 Choose the goal statement Stuck? Yes Construct “Action Affinity” Start Develop second level of detail Use Affinity headers for Tree headings Assemble the right team Generate major Tree headings No Help achieve first level? Help achieve previous level? Revise level No Reached assignable task? Y es Yes All branches complete? Review Tree Diagram Y es Finalize Tree Develop next level No No Yes Get consensus on goal statement No MJII p. 156 Tree 4 Goal: Increase workplace suggestions Step 1 Choose the Goal Step 3 Generate Major Headings MJII p. 158 Tree 5 Increase workplace suggestions Goal Means Create a workable process Create capability Measure results Provide recognition Step 4 Break into Detail MJII p. 159 Tree 6 Increase workplace suggestions Goal Means Create a workable process Create capability Create simple input system Streamline evaluation Create quick implementation Provide information Supply cost data Provide singledocumentation Go online Make evaluation a key manager responsibility Do local evaluation Provide a projected implementation date at time of approval Why? How? Make approved suggestions monthly MJII pp. 163–164 Tree 7 Improve Business Planning Interaction Information provided courtesy of Goodyear Goal Interaction techniques Interaction must occur with regular frequency Write and circulate meeting minutes Publish and adhere to agenda, with team input Require each function to periodically report status Establish method
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