商务英语阅读下册uni 11.ppt

Engage To engage in this case means to communicate with them. Step out of your own ego to get yourself to sincerely talk to them. You may be pleasantly surprised that the other person wants to talk too. To engage also means not to hold any grudges against the other person. Face the issue with the other party and discuss whatever challenges you may have candidly. Say what you mean politely. You can be stern but do not be rude. The important thing about how to work with people you don’t like is to be sincere about it. When you are sincere, you are seeking a win-win situation. Think about this, when you engage this person, being sincere is also a transfer of feelings, which means you want the other person to know that you genuinely want to settle any animosity you have with each other. It helps you in the long run too. Enlighten Have you ever tried to enlighten them about yourself? Have you ever tried to enlighten yourself about them? Perhaps one reason you do not like them is that you do not understand them. And because of it, whatever they do doesn’t seem right. Then all the negativity feeds on each other and the animosity grows. Seek to allow them to get to know you personally. The information about you may enlighten them about you. It gives them insight into who you are, why you do those things and the way you do them. When people understand you more, there is a better chance they will begin to like you. Of course, there is no guarantee it will work. At the very least there is a chance. Get to know them on a more personal level too. Enlighten yourself about them. What makes them tick, what you do disturbs them or even irritates them? Perhaps with this piece of information you may start to know how to work with people you don’t like. Entertain To do this, first you must be able to have a sense of humor. Sure, to have a sense of humor around someone you don’t like is tough. But the tougher thing is that you should have a sense of humor when the