安达信做的公司人力资源评估.ppt

Final Presentation December 1998 Table of Contents Project Background Approach Project Objectives Project Assumptions A working philosophy for the future: The “Business-Within-A-Business” concept Key Issues: Challenges facing NCE HR today Looking at HR today and tomorrow - Ideas about current and future state of NCE HR Looking at HR today and tomorrow - Ideas about current and future state of NCE HR Looking at HR today and tomorrow - Ideas about current and future state of NCE HR Looking at HR today and tomorrow - Ideas about current and future state of NCE HR Looking at HR today and tomorrow - Ideas about current and future state of NCE HR Looking at HR today and tomorrow - Ideas about current and future state of NCE HR Looking at HR today and tomorrow - Ideas about current and future state of NCE HR Looking at HR today and tomorrow - Ideas about current and future state of NCE HR Looking at HR today and tomorrow - Ideas about current and future state of NCE HR Looking at HR today and tomorrow - Ideas about current and future state of NCE HR Looking at HR today and tomorrow - Ideas about current and future state of NCE HR HR Transition Planning Detailed Benefit Plan Review and Implementation Learning Organization Reengineering HRIS Technology Enhancements Service Level Agreement Development and Implementation Program Management HR Reorganization NCE HR “Leader Community” Philosophy/Policy Integration Call Center Model Change Enablement Appendix Location of HR Products and Services:Corporate Center, Business Units, Shared Services(From discussions with HR Leaders) Defining Service Offerings This document provides guidelines for defining the individual services provided by the Shared Service Center. The level of detail achieved in service definitions will have significant implications for contracting and pricing of services. Services = Process Output Process Hierarchy Process Hierarchy Worksheet Contracting For Services -- Service Level Agreements Servic