发展你的人力资源战略的商业策略Developing Your HR Strategy from Business Strategy【国外优秀研究报告】.ppt

Degree of Uncertainty Magnitude of Change Complexity Volatility HIGH – need HR strategies that are flexible, adaptive, responsive, risk taking, external focus LOW – need HR Strategies that allow for orderly, rational, predictable and routine approaches Production Process – control vs. flexibility Firm’s Market Posture – growth vs. efficiency Firm’s Overall Managerial Philosophy – risk adverse or risk taking Firm’s Organizational Structure – formal vs. informal Firm’s Organizational Culture – entrepreneurial climate and commitment Distinctive Competencies – give the firm its competitive edge Technological innovation Management and/or employee talent Superior product quality Customer support Low cost production Research and development Creative advertising HR Strategies should: Help firm exploit its competencies Assist the firm to help use its HR skills i.e. hiring the right skills, training programs, rewards (pay and bonuses), recognition programs Issue: The two EVP’s in the Web Properties business unit were not happy with their HR support. Process: Conducted a series of targeted interviews with 18 VP’s, SVP’s and EVP’s on the business challenges facing their organization. Results: Determined that the major gaps between business needs and HR support were in the areas of recruiting new talent and upgrading/retaining current talent at the Director level. Developed a “Building Capability” strategy with short and long-term goals and metrics to address recruiting and development issues and presented to leadership for buy-in. Since the strategy was based on business needs identified by BU leadership, they were well received and supported. Work Flows Staffing Employee Separations Performance Appraisal Training and Career Development Compensation Benefits (Total Rewards) Employee Rights Employee and Labor Relations International Management Serves the organization’s (not just HR’s) needs to: Maintain a competitive advantage Reinforce overall business s