餐饮仪容仪表和个人卫生培训课件utowo.ppt

Toilet Etiquette厕所礼仪 Use toilet properly. 正确使用厕所设备。 Flush the toilet after use. 便后冲水 Put toilet paper，sanitary napkin in the basket. 将卫生纸、卫生巾放进垃圾篓中 No scribble in toilet. 禁止在厕所乱写乱画 Keep toilet clean at all times 时刻保持厕所干净 * The presentation and deportment of all team members must complement and enhance the standing of Holiday Inn at all times. 我们队伍的所有成员行为表现必须随时 随地体现假日形象。 * THANK YOU ! * * 专业餐饮管理网站 优秀餐饮管理咨询平台 * Grooming Hygiene个人仪表与卫生 Looking Your Best! 展示给客人你最佳的仪容,仪表.? Creating An Impression. 给客人留下深刻的印象.? Our Hotel’s Image. 我们酒店的形象.? You - A Representation. 你就是这一切的代表. * 课程目录 General Grooming Standards 个人仪表基本标准 Females Grooming Standards 女员工仪表标准 Male Hair standards 男员工仪表标准 Kitchen Employees 厨房员工仪表 * 培训目的 通过本次培训，你将能够列出并解释出酒店 的个人仪表和卫生方面的标准。 At the end of the training, you will be able to list explain Holiday Inn Daya Bay Grooming Hygiene standards.? * Uniforms should be change according to department procedures. 要穿部门所规定的制服 Name tag to be worn at all times and correctly positioned on the left hand up-side of the uniformed. 上班时名牌一定要随时佩戴在制服左上方正确的位置 Dress Code/Uniforms 服装 * Uniforms or any part of the uniform must not be worn outside of the Hotel unless specific duties require doing so. Any damage to the uniform must be reported to the Linen Room immediately so that repair can be done 除非工作需要，禁止在酒店外穿整套或任何一部分 的制服。制服若有损坏，必须立即通知制服间，以 及时修补。 Dress Code/Uniforms 服装/制服 * Why wear a name tag ?  为什么要戴名牌？ It enable new staff to integrate faster。 它能使新员工快速进入状态 It gives an organization a friendlier and more personal image。 可以带给饭店亲切及个人化服务的形象 Customers and visitors like to know who they are talking to? 顾客想知道他们在和谁讲话 * Why wear a name tag ?  为什么要戴名牌？ It encourages staff to take greater responsibility for their actions and behavior. 它能加强员工对自己的表现及行为的责任感 It enable new staff to integrate faster. 它能使员工很快的辨认新同事 * General Grooming Standards个人仪表基本标