Salesforce公司客户关系管理平台介绍课件.ppt

信任: 对我们最高的评价 每季度的交易 平均页面时间 T 59B 交易 69% YoY 成长 FY12: 306ms FY13: 241ms 目 录 什么是Salesforce? Salesforce的产品及版本价格 Salesforce所涉及的行业及客户案例 Salesforce业务开展模式 Salesforce中国区的合作伙伴 如何注册Salesforce的免费账号？ Salesforce免费试用版本功能介绍 Sales Cloud Sales Cloud 版本及价格 Service Cloud Service Cloud 版本及价格 Exact Target Marketing Cloud ExactTarget Marketing Cloud版本及价格 Salesforce1 Platform Salesforce1 Platform 版本及价格 Chatter Chatter版本及价格 W W版本及价格 目 录 什么是Salesforce? Salesforce的产品及版本价格 Salesforce所涉及的行业及客户案例 Salesforce业务开展模式 Salesforce中国区的合作伙伴 如何注册Salesforce的免费账号？ Salesforce免费试用版本功能介绍 Salesforce所涉及的行业及客户案例 成功客户 100,000+ 各行业的公司 金融服务： 制造： 旅游和交通： …… 通过每一个重要指标增长你的业务 客户改善报告的平均百分比 商机转化率 +38% 销售生产力 +36% 预测精准 +45% 赢单率 +26% 来源: S 通过第三方Confirmit Inc. 调查的随机5，200+客户2013年3月统计的客户关系调查? Response sizes per question vary. +28% 销售 Salesforce所涉及的行业及客户案例 成功客户 34,000+ 公司 金融服务业 制造业 互联网及软件 …… * .. .. .. .. .. .. .. .. * .. * .. The Sales Cloud is the proven market and product leader. We’ve received recognition from analyst groups like IDC, Gartner, and Forrester, as well as awards from various publications and organizations that rate these sales automation applications. Most importantly though, we’ve helped over 100,000 customers across every industry and vertical achieve success with the Sales Cloud. * .. The Sales Cloud is helping companies grow their businesses across every major metric. Our customers have seen, on average, a 26% increase in close rate, 38% increase in lead conversion… And of course all of these metrics lead to the most important metric, which is an increase in sales. * .. The Service Cloud is helping companies transform customer relationships. Leading analysts firms like the Gartner Group consistently recognizes the Service Cloud as the undisputed hands down leader in its Magic Quadrant for customer service and support. The Service Cloud is also recognized as the market leader by CRM magazine, and was named as the #1 application for case management and web support by Social CRM. For 34,000 companie