附件1销服体系干部管理工作思路跟后备干部动态评价.ppt

* * Page * Global Leadership Research and Best Practice Report 2000 Arthur Andersen Global Best Practice?-database Participating companies for the Study were BAE Systems British Airways British Telecom Hewlett Packard IBM Motorola Nestlé Orange Procter Gamble Rolls Royce Toshiba Page * What a defined leadership process looks like in Global organisations Best Practice research suggests that there are 7 key elements to most leadership processes BT 1. 360o appraisal system is compulsory for the top two levels in the organisation and forms part of the bonus process 2. CARE (Communications and Attitude Research of Employees) - an in house, annual survey - sets year on year targets to enable improvement and scores perceptions in key areas. BT benchmarked other organisations and partnered with consultants to define their leadership needs. Differences between management and leadership were crystallised, and the need to define specific leadership behaviours was highlighted. Parcelforce Examined the leadership style of their competitors and developed an effective leadership and customer focus. A leadership charter was prepared and launched that gave details of behaviours that leaders display, and outlined their roles under the headings of Vision, Commitment, Approach and Communication SmithKline Beecham have set up a database that monitors management competencies and yields information on high potentials evaluation results, goals and preferences. The database is used to identify individuals to global leadership opportunities. Levi Strauss’ leadership development process consists of not only identifying potential, but also analysing “bench strength” - i.e. the capability of the known high potentials to meet the requirements of vacancies. To do this, opportunities that exist are explained in terms of competencies and skills and a comprehensive assessment process undertaken Motorola grow more local leaders, or transfer US leaders overseas permanently. They have esta