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《管理学教学资料》10erobbins_pt10 - r
* * * * * * * * * * * * Copyright ? 2010 Pearson Education, Inc. Publishing as Prentice Hall 10–* Other Selection Approaches (cont’d) Realistic Job Preview (RJP) The process of relating to an applicant both the positive and the negative aspects of the job. Encourages mismatched applicants to withdraw. Aligns successful applicants’ expectations with actual job conditions, reducing turnover. Copyright ? 2010 Pearson Education, Inc. Publishing as Prentice Hall 10–* Employee Needed Skills and Knowledge Orientation Education that introduces a new employee to his or her job and the organization. Work unit orientation Organization orientation Employee Training Types of training Training Methods Copyright ? 2010 Pearson Education, Inc. Publishing as Prentice Hall 10–* Exhibit 10–8 Types of Training Type Includes General Communication skills, computer systems application and programming, customer service, executive development, management skills and development, personal growth, sales, supervisory skills, and technological skills and knowledge Specific Basic life/work skills, creativity, customer education, diversity/cultural awareness, remedial writing, managing change, leadership, product knowledge, public speaking/presentation skills, safety, ethics, sexual harassment, team building, wellness, and others Source: Based on “2005 Industry Report—Types of Training,” Training, December 2005, p. 22. Copyright ? 2010 Pearson Education, Inc. Publishing as Prentice Hall 10–* Exhibit 10–9 Training Methods Traditional Training Methods On-the-job Job rotation Mentoring and coaching Experiential exercises Workbooks/manuals Classroom lectures Technology-Based Training Methods CD-ROM/DVD/videotapes/ audiotapes Videoconferencing/ teleconferencing/satellite TV E-learning Copyright ? 2010 Pearson Education, Inc. Publishing as Prentice Hall 10–* Employee Performance Management Performance Management System A process of establishing performance standards and appraising employee p
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