豪顿电力公司绩效考核体系研究-工业工程专业论文.docxVIP

哈尔滨工业大学工程硕士学位论文 哈尔滨工业大学工程硕士学位论文 - - I - 摘 要 目前许多国内外公司一直在试图建立有效的科学的公司绩效管理体系，力 图在动用公司较低的各种资源达到管理者想要达到的目标。企业的竞争，也是 人力资源的竞争，绩效管理体制是否合理科学，直接关系到员工的工作积极性， 主动性，因此也直接关系到组织的目标的实现。 不可否认一套科学的高效的绩效管理系统，可以有效地帮助企业找出不足， 帮助组织认清自己，找出差距，并不断改进，使组织在激烈的竞争中，处于优 势地位。 本文的设计，是结合豪顿电力公司的内部绩效管理过程中出现的种种问 题，结合所学的理论知识，运用平衡计分卡的设计思路，对公司 KPI 整体指标 重新定义，同时分解至各部门，部门围绕公司 KPI 与战略目标设立部门主要指 标。然后由部门经理将部门指标进行分解至部门员工。以这样一个指标设计及 分配思路，对原有系统的再造，重新设计，力图介绍一套科学的、系统的、高 效的管理体系，帮助公司实现战略目标，员工满意度提高。 关键词：绩效；绩效管理体系；KPI；平衡计分卡；豪顿电力公司 - - II - Abstract At present, many companies are trying to set up an efficiency and scientific company performance measure system. And also do the best to cut down the management costs to realize the managerial objectives. As we know that the competition of the company, to the end, we can say that it was the HR competition, whether the system of performance measurement is reasonable or not, will directly impact the initiative and activity of the staffs, needless to say also will directly affect the organization objective. It was no doubtful that a efficient performance management system will help the organization to detect the faults and could improve without delay, thus could make the organization to recognize itself and could modify further which will improve the company the best during the arduous competition. The design of this article, which was based on the material of Howden power, and try to analyze the problem during the system running, and also combine the knowledge with the practice, to adopt the BSC theory to establish the company KPI, then divided into Dept KPI, and will through the dept manager to discuss with the staffs and then to set up the individual’s objective. To set up like this, in order to improve the staff activity and also to achieve the company strategy purpose. Key words：performance, performance management system, BSC, KPI, howden power - - PAGE IV - 目 录 HYPERLINK \l _bookmark0 摘 要 I HYPERLINK \l _bookmark1 Abstract II HYPERLINK \l _bookmark2 第 1 章 绪论 1 HYP