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本科毕业论文
金兰港酒店的绿色营销策略研究
摘 要
在感受经济发展带来生活条件的同时,人们也在感受着前所未有的环境恶化、资源短缺、生态危机等等所带来的威胁。一种寻求人与自然和谐相处,资源合理化使用和生态平衡的消费观念逐渐成为潮流,即:“绿色消费”。在这种“绿色”消费观的推动下,一种新的营销思想——绿色营销,被纳入到了企业的营销系统中来,并且已经呈现为企业营销发展的一个趋势。
本文分析的重点在于通过对绿色营销理论的分析与对酒店服务行业环境的分析,找到酒店实施绿色营销的策略。文章选取金兰港酒店为研究对象,发现金兰港酒店的绿色营销策略存在形式主义和脱离酒店服务业经营特点等问题,并进一步从内因与外因两个方面分析了问题的根源所在。在对酒店做出营销策略前,对酒店的宏观环境、竞争环境以及内部环境三个方面的绿色营销实施环境做出分析。并在此基础上,对酒店的绿色消费市场做出了细分及定位。
将绿色营销的理念与酒店服务业的特性相结合是酒店开展绿色营销的切入点。因此本文从服务营销的5个营销要素的角度,对酒店实施绿色营销的具体策略给出了建议。具体的措施就是首先要树立绿色营销观念;提倡采用绿色产品;制定绿色产品的绿色价格;说明绿色营销的销售管道;最后采取绿色营销的促销方式,从而为酒店带来相关利益的提升。
关键词:绿色营销;绿色产品;市场细分
Abstract
Economic development in the feelings brought about by the improvement in living conditions, people also experience an unprecedented level of environmental degradation, shortage of resources, ecological crisis brought about by threats, etc.. A search for harmony between man and nature, resources and ecological balance of the rationalization of the use of the concept has gradually become the trend of consumption. In this green consumer driven concept, a new marketing idea - green marketing, has been integrated into the enterprise to the marketing system, and has emerged as a trend in the development of corporate marketing.
???? This article focuses on the analysis of marketing theory through the analysis of the green on the hotel service industry and environmental analysis, to find the hotel to implement green marketing strategies. Select articles of Jinlangang Hotel study found that green marketing strategy hotel formalism and from the hotel there is the operating characteristic of the service sector and further from the two aspects of internal and external analysis of the root of the problem. Made in the marketing strategy of the hotel before the macro-environment, the competitive environment and internal environment of the three aspects of the implementation of the hotels green marketing environment analysis. And on this basis, the green-star hotel has made the consumer market segmentatio
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