oned怕ayofatechnicalwriter.ppt

A Typical Day as a Technical Writer in Shanghai Check for new emails.First thing in the morning, I check my mailbox for new messages. Most of the new messages are from our corporate office in Austin. We are 14 hours ahead of them, so while we went home the previous day, their day just started. They were busy resolving and addressing some of the issues we had in Shanghai. Fix and validate CARs. 修正和验证行动需求过程CARs, or corrective action requests, are software and documentation bugs that people have found and reported. Some are CARs that I need to fix while others are CARs I need to validate. I go through the CARs to see what the bugs/issues are and what I need to do. Attend documentation meeting.参加文件编撰会议 Meet with other technical writers to get status reports on everyone’s projects as well as receive any announcements and updates on department-wide and company-wide issues. Attend project meetings. Meet with the development team to find out project updates, changes and new features, to-do tasks, and issues to resolve. Meet with developers and content experts. If there are any changes or new features added to the product, I meet individually with the content experts to learn more about the changes. Research online.网上研究 I spend a good deal of time researching because the products I write about are highly technical and require basic engineering concepts and understanding, which I lack. Install, uninstall, and reinstall software application. 安装，卸载，然后重新安装应用软件Being a part of the software development process means we constantly have to reinstall the software to see the new changes. Troubleshooting 故障排除. There’s always something that doesn’t work the way it’s suppose to. I spend a good amount of time figuring out what the problem is and reporting the issue/bug to the project owner. Provide feedback about software usability提供关于软件可用性反馈 . Technical writers are the best “Beta users”and “guinea pigs” to experiment with new applications and products. I prov