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* Many banks and financial institutions have operations in different locations around the world. Managing the communications infrastructure of each office can be a real challenge, especially with each having its own system and operating environment. It is common for the headquarters to enjoy the latest and greatest communications applications, while branch office employees are supported by older key systems that provide limited functionality. Due to mergers and acquisitions, branch key systems are from multiple vendors and function as stand-alone systems, with limited or no integration across branches or to headquarters. Business objectives dictate that corporations must become more efficient and responsive in a highly competitive business environment. This requires the integration of different communications systems into a communications network with the same features and functions throughout the enterprise. Under the current economic environment, new communications technology purchases must add significant value with clear and distinct cost savings, while protecting current PBX investments. Fork-lift upgrades, or solutions that require the elimination of existing equipment, are difficult to cost-justify. Gentle migrations, or deployment of new features and capabilities at an acceptable pace relative to business needs, meet today’s economic requirements by providing the most value and return on investment. * Many banks and financial institutions have operations in different locations around the world. Managing the communications infrastructure of each office can be a real challenge, especially with each having its own system and operating environment. It is common for the headquarters to enjoy the latest and greatest communications applications, while branch office employees are supported by older key systems that provide limited functionality. Due to mergers and acquisitions, branch key systems are from multiple vendors and function as stand-alone systems, w