知识管理和知识资本.pdf

Knowledge Management Intellectual Capital 知识管理和知识资本 What is Knowledge Management ?何谓知识管理 What is Knowledge Management ?何谓知识管理 Knowledge Management is the collective name for a group of processes and practices used by companies to increase their value by improving the effectiveness of the generation and application of their intellectual assets. 所谓知识管理，是指企业为提高自身价值，进而针对其知识财产的产出和 利用率所采用的一系列步骤和执行方法的总称。 Knowledge Management processes are meta-processes which cannot be uniformly observed like physical processes but differ according to their means of creation, nature, recording, transmission and mode of use. 知识管理是一个变化万端的过程，因而不能像观察一般物理过程那样概而 论之，要根据其产生方式、本质、记录、传播和使用方式予以区别。 No two Knowledge Management implementations will be the same since the infinitely variable human being is central to it. 由于知识管理的执行者是不同个体的人，所以具体的执行方式也会略无所同 何谓知识管理（续） The majority of Knowledge Management implementations are unsatisfactory as inappropriate, standardised approaches are forced upon the varying predicament of the uninformed by the uninformed. 多数知识管理执行方案之所以不尽如人意，是因为其制定和 执行者的无知。由于为不同的窘境所迫，他们采取了千人一 面这样欠妥的方式。 AUTOPOIETICS 清楚Clear 自我创生性 Fairly clear – may be bifurcated 比较清楚（可能分为两部分） Epistemologies Epistemologies 有所偏爱Some preferences – what are they – what are they “顺风倒” “Flexible” ? ? 认识论角度的分 千篇一律All things to all people 认识论角度的分 析？ 析？ 迷茫Confused 不知所措Very confused COGNITIVISTS CONNECTIVISTS 认知性 连通性 Epistemology and value theory