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工程维养部管理制度资料
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物业管理制度
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工程维养部
目 录
前 言················································04
1、公司简介 ·················································04
2、服务口号··················································04
3、管理宗旨··················································04
4、企业文化··················································04
5、员工箴言··················································05
6、物业服务常识··············································05
第二章 组织建设·············································08
1、公司组织结构图············································08
2、公司岗位结构图············································08
3、工程维养部组织职能图······································09
工作职责············································10
1、工程维养部部门职责········································10
2、工程维养部岗位职责········································10
2.1工程维养部主管职责········································10
2.2工程维养专员职责··········································11
工程维养部管理流程····································13
1、维修工作管理流程···········································13
2、装修巡查管理流程···········································15
3、电梯故障处理流程···········································15
4、物业接管验收管理流程·······································16
4.1原有物业接管流程··········································18
5、公共设备、设施管理流程·····································20
工程维养部管理制度····································22
1、维修工作管理制度···········································22
2、装修巡查制度···············································23
3、公共设备设施管理制度·······································23
4、物业接管验收制度···········································24
5、钥匙管理制度···············································25
第六章 工程维养部常用表格····································26
1、盗用消防水处理表···········································26
2、房屋装修违规施工处罚表·····································27
3、水磨石违规施工处理表·······································28
4、园区公共设施损坏赔偿处理表·································29
5、楼面超载专项治理巡查表·····································30
6、装修巡查记录表···············
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