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目 录
CATALOGUE
第一章 第 一
章
市场营销部组织结构图····················································· 4
ORGANIZATON CHART
第二章 第 二
章
市场营销部各岗位职责···································· 5-14
POSITION RESPONSIBILITIES OF MS DEPT
2.1 市场营销部经理 MS Dept Manager ············································5-6
2.2 商务销售代表 Sales Representative of Commercial···················7-8
2.3 旅行社销售代表 Sales Representative of Travel Agency·············9-10
2.4 秘书 Secretary··························································11-12
2.5 美工 Art Designer ····················································13-14
第三章 市场营销部各岗位工作程序及标准································· 15-26
STANDARD OPERATION PROCEDURE OF MS DEPT
3.1 商务销售代表促销访问 Promotion and Sales Call ······························15-16
3.2 长包房销售 Long-Staying Room Sales·······························17-19
3.3 团队预订 Group Reservation···········································20-21
3.4 旅行社销售代表外出销售 Outside Sales Call ················································ 22
3.5 会议销售 Conference Sales·············································23-24
3.6 与旅行社签订协议 Travel Agency Agreement Signing ······················ 25
3.7 团队预订更改、取消 Reservation Amendment Cancellation············· 26
第四章 附加程序············································································ 27-32
ACCESSORY
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