供应商的选择与评估：减少风险,使投资回报率最大化学习课件.ppt

Vendor Selection and Evaluation – reducing risks and maximising ROI Entire contents ? 2002 by Gartner, Inc. All rights reserved. Reproduction of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The reader assumes sole responsibility for the selection of these materials to achieve its intended results. The opinions expressed herein are subject to change without notice. These materials can be reproduced only with Gartner’s official approval. Such approvals may be requested via e-mail — quote.requests@. Jim Longwood, Research Director, Sourcing APAC China - July 2002 Abstract: The IT products and services market in China is growing rapidly and many users are in acquisition and implementation mode. This session addresses best practices and processes for acquiring IT products (hardware, software or packages) and services to minimise risk and maximise return on investment. Project teams that are selecting products, prepackaged software or services must examine their own requirements and then sort through vendor offerings. Enterprises must separate vendor promises from vendor deliverables, and they must judge whether the products / packaged software can withstand the anticipated user and data workloads. Project teams cannot afford to risk individual reputations or careers by relying on sophisticated, yet standardized, vendor presentations. Selection teams must also struggle with making strategic decisions in a marketplace fraught with the risk of vendor failure or acquisition. Asking the right questions as part of a structured selection methodology is a complex task that involves evaluating thousands of criteria spa