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Global Exchange Summit
Naples Florida
January 9, 2001
Sales and eProcurement Breakout
Confidential and Proprietary CGEY Copyright 2000
eMarketplaces will have significant impact in every area
eMarketplaces will have significant impact in every area
of business
of business
Total Value to eMarketplace participation
Supply Chain Customer
Design Innovation
Efficiencies Relationships
!Ownership will blur • Market changes will require • Information will supplant brand loyalty
Requires tighter contractual an immediate response ! Reduces brand loyalty as
relationships ! Expects customized customers will obtain
services and offerings instantaneous information
Pushes ownership down the
supply chain ! Requires real-time ! Drives competition by information
consumer information access by the customer, not brand
!Supply chain inefficiencies will ! Requires quick instant loyalty
decrease margins
response • Suppliers will need to understand end
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