绩效管理咨询方法论（英文版）资料.ppt

Discussion Objectives Provide an overview of current thinking and trends Discuss what PM consulting is all about Review “what works and what doesn’t” Share Best Practices research Review some of the basic planning and project steps Group Discussion Answer the following questions: 1. What is performance management? Why do companies have this process? 2. Why doesn’t it work so well? What makes it so difficult? Performance Management Translates business vision and strategy in an actionable way by cascading goals throughout the organization Measures both what is done and how it is done Aligns Department goals with strategic business objectives Aligns individuals with the broader organizational/ team context Ensures the closest “line of sight” possible Performance Consulting 1. Total Organization Cascading and Alignment Stakeholder Metrics 2. Employee Review Process Engagement and Accountability Growth and Achievements Performance Consulting Total Organization Performance Cascading and Alignment Stakeholder Metrics The Key Questions of Business Planning Why does the company exist? Where is it going? Size ? Sales Markets ? Locations Products ? Competitive Challenges SBU Linkages How will it get done? Values and Operating Principles Technology ? Resources What must the company be very good at doing? How will progress and success be measured? Expectations of Stakeholders Company Performance Components of a Balanced Scorecard (with sample metrics) Cascading Strategic Operating Plan Goals Typical Project Timeline Milestones* * 8 weeks elapsed time from planning session Performance Consulting Total Organization Performance Clients: CEO, COO, sometimes the VPHR Fees: typical project is $180 - 250K Timeframe: +/- 4 months Performance Consulting Employee Review Process Engagement and Accountability Clear Performance Expectations Growth and Achievements Performance Management Is... ...the ongoing process of setting performance e