酒店各部门的简介图片.ppt

Profile Paradise hotel,a five-star hotel,is located at number Golden Water avenue,in Zhengdong New District CBD.The trafic is very convenient,it only takes 20 minutes to the Xinzheng Airport and 10 minutes to the Zhengzhou Train Station. It’s a really terrific place for business and vacation.From the 107 national road to the freeway. With 28 floors in total,Paradise hotel possesses 298 sets of quite different styles of rooms, such as Standard Room,Big Bad Room,Business Room,Suites,7 Chainese/Western restaurants and administrative wine arches,21 luxurious Chinese meal boxes,12 well-equipped meeting rooms with different capacity and a multi-functional hall with capacity of 500 people,large luxurious night club,KTV boxes,chess and cards rooms,foot massage,sauna center,indoor swimming pools,outdoor tennis courts,and well-being and body-building facilities,etc. Experience the honor and feel the warmth,here,all in Paradise hotel! NO.1 The Front Office The Front Office of a hotel is not only its “shop window” but also it’s “never center” .The front office staff seem to “do it all” –reservations, register guests ,assign rooms, distribute baggages ,store guest’s valuables ,provide information,delivery mails and message,exchange foreign currencies,check room occupancies,check guests out and so on . In order to fulfill these tasks,the staff must have a neat and smart appearance,good manners ,adaptability, efficiency.The sense of duty and a knowledge of language.The most important of all the qualities is a real liking for people and a warm desire to help them.Besides,Front office staff should welcome and settle the guest’s complaints.That will soothe an unhappy guest and reveal the hotel’s problems so that the operation can be better. Lobby Lobby Bar NO.2 Food and Beverage Department There are a number of different areas offering a variety of meals and services