浅谈秘书礼仪-毕业论文.doc

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PAGE I PAGE I 河南工程学院毕业论文 PAGE I 毕业论文 浅谈秘书礼仪 摘要 礼仪是人际交往中使用的一种艺术,是一个人内在美与外在美的结合,是一个公民道德品质修养的标志,也是一个民族进步的标志。 在秘书工作的众多事务中,秘书礼仪是极其重要的内容之一,而且为企业塑造良好的形象,是企业的无形资产。良好的礼仪也是秘书人员不可忽视的一种修养和技能。秘书工作不能忽视礼仪内容,而礼仪则在秘书工作中具有自己的特殊意义。所以秘书人员要不断提高自身素养,把礼仪的优势在秘书工作中发挥到最大。 关键词: 礼 仪 秘书工作 素质修养 PAGE 11 目录 前 言·································································1 一 秘书礼仪的基本知识················································2 (一)秘书礼仪的含义和内容············································3 (二)秘书礼仪的特点··················································3 (三)秘书礼仪的原则··················································3 (四)秘书礼仪的基本理念··············································4 二 秘书礼仪的功能和作用··············································6 (一)秘书礼仪的三大功能··············································6 (二)秘书礼仪的作用··················································7 三 提高秘书礼仪修养的方法和途径······································9 (一)加强道德修养····················································9 (二)提高文化素质····················································9 (三)自觉学习礼仪知识,加强礼貌教育··································10 (四)积极参加礼仪实践················································11 (五)养成良好的行为习惯··············································11 小 结································································12 参考文献······························································13 致 谢·································································1 前言 我国是一个具有悠久历史和文明传统的礼仪之邦,很久以来就十分关注和重视礼仪礼节,甚

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