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河南工程学院毕业论文
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毕业论文
浅谈秘书礼仪
摘要
礼仪是人际交往中使用的一种艺术，是一个人内在美与外在美的结合，是一个公民道德品质修养的标志，也是一个民族进步的标志。
在秘书工作的众多事务中，秘书礼仪是极其重要的内容之一，而且为企业塑造良好的形象，是企业的无形资产。良好的礼仪也是秘书人员不可忽视的一种修养和技能。秘书工作不能忽视礼仪内容，而礼仪则在秘书工作中具有自己的特殊意义。所以秘书人员要不断提高自身素养，把礼仪的优势在秘书工作中发挥到最大。
关键词： 礼 仪 秘书工作 素质修养
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目录
前 言·································································1
一 秘书礼仪的基本知识················································2
（一）秘书礼仪的含义和内容············································3
（二）秘书礼仪的特点··················································3
（三）秘书礼仪的原则··················································3
（四）秘书礼仪的基本理念··············································4
二 秘书礼仪的功能和作用··············································6
（一）秘书礼仪的三大功能··············································6
（二）秘书礼仪的作用··················································7
三 提高秘书礼仪修养的方法和途径······································9
（一）加强道德修养····················································9
（二）提高文化素质····················································9
（三）自觉学习礼仪知识，加强礼貌教育··································10
（四）积极参加礼仪实践················································11
（五）养成良好的行为习惯··············································11
小 结································································12
参考文献······························································13
致 谢·································································1
前言
我国是一个具有悠久历史和文明传统的礼仪之邦，很久以来就十分关注和重视礼仪礼节，甚
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