广东外语外贸大学人力资源管理英文课件Chap1 Gaining a Competitive Advantage.ppt

? 2006 The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Gaining a Competitive Advantage Discuss the roles and activities of a company’s human resource management function Discuss the implications of the economy, the makeup of the labor force, and ethics for company sustainability Discuss how human resource management affects a company’s balanced scorecard Discuss what companies should do to compete in the global marketplace Chapter 1 Identify the characteristics of the workforce and how they influence human resource management Discuss human resource management practices that support high-performance work systems Provide a brief description of human resource management practices Gaining a Competitive Advantage . Chapter 1 The importance of HRM People is the key factor of production. Productivity is the key to measure a nation’s economic growth potential, and labor quality is the key to improving productivity. Competition today is the competition for talents. Since man is the most uncontrollable and unpredictable variable of all production variables, organizational success depends on the management of people. Evolution of HRM (1)Scientific management Robert Owens: Pioneer of HRM, performance appraisal and pay for performance (fair treatment of employees) Frederic Taylor: Father of scientific management (2)Human behavior and relations The Hawthorne Studies by Westing House The happy workers are the most productive workers. (3)Behavioral science What is human resource management Definition of HRM: Human resource management refers to the policies, practices, and systems that influence employees’ behavior, attitudes, and performance Many companies refer to HRM as involving “people practices Functions of HRM Analysis and design of work HR Planning Recruiting Training and development Compensation Performance management Employee relations Responsibilities of HR Departments Employment and recruiting Training and development Compensation Benefits Em