毕业论文-浅论业务流程再造与企业文化创新--以海尔集团为例.doc

PAGE 12 PAGE 2 东北财经大学自学考试本科毕业论文 浅论业务流程再造与企业文化创新 ——以海尔集团为例 作 者 专 业 公司管理 总 考 号 021411100063 指导教师 答辩日期 成 绩 内 容 提 要 随着科学技术的迅猛发展和经济全球化进程的不断加快以及近年来世界经济发展的放缓和危机的爆发，为了提高核心竞争力使企业组织长期保持活力，在激烈的市场竞争中生存发展，业务流程再造（BPR）被越来越多的企业所应用。但长期以来，大多企业在BPR应用中忽略了企业文化的创新，员工观念的转变。使BPR达不到预想的效果或者遭遇惨痛失败。 BPR理论的提出者迈克尔哈默说，“50%到70%的从事再造的企业都没有达到预期的效果，或者说是失败了。主要原因是再造工程对人员和组织的本质产生了副作用。也就是忽略了人的因素即企业文化的创新。基于此，本文在介绍了关于企业文化创新与BPR关系的基础理论后，并以海尔集团为例，详细探讨了企业文化创新与BPR之间的关系。以海尔集团企业文化创新和BPR的应用模式，得出企业文化创新与BPR的具体作用关系。通过对海尔集团企业文化创新发展历程和BPR应用理念的比较分析，为我国企业改革和创新提供了一定的启示作用。 关键词：业务流程再造 企业文化创新 核心竞争力 海尔模式 Abstract With the rapid development of science and the process of economic globalization. and the world economic slowdown and crisis in recent years. In order to improve the core competitiveness of enterprise and the organization to keep activity in long term, To survive and development in the fierce competition market. The BPR was applied by more and more company. But for long time, mostly the enterprise neglected the innovation of corporate culture and employee to change their idea that result in did not to achieve the expected or countered failure. The proposer of BPR theory that is Michael Hamme said that Fifty percent to seventy of all did not achieve the desired results Or fail in the application of BPR in Enterprises. The main reason is the reengineering of personnel and organizational nature produced side effect. It is the neglect of the human factors that is innovation of corporate culture. After introduces the basic research of the relationship of the innovation of corporate culture and BPR. This paper takes haier group as an example, and then explores the relationship between them through the enlighten of haier group to Chinese company. At the same t