企业IT能力的构成研究.doc

Wdj PAGE 企业IT能力的构成研究 摘要 在经济全球化和知识经济时代，IT的出现被视为一次新的生产革命的开始，IT已经成为企业的战略工具，是企业生存和发展的基础。随着竞争的加剧和IT的迅猛发展，各个企业在IT上的投资也越来越多。但IT投资只有形成了企业IT能力，才能为企业带来显著的经济效益，IT能力是IT投资与绩效关系的中间变量。本文分析了企业IT能力的内涵和特征，将IT能力划分为IT运营能力和IT动态能力两大基本构成，并详细阐述各自的组成要素，在此基础上讨论了企业构建IT能力的基本途径。最后，本文分析了企业IT能力的作用机理, 并提出了企业IT能力作用机理的模型框架。 关键词：IT能力；IT运营能力；IT动态能力；作用机理 Research on composition of corporate IT Capability Abstract In the time of economic globalization and knowledge economy, the emergence of information technology is considered as the production of a new beginning of the revolution. IT has become a strategic tool for enterprises and has become the base of corporate survival and development. As competition intensifies and with the rapid development of IT，many enterprises invest a lot of money on IT. However, only if IT investment can transfer into IT capability, enterprises can get significant economic benefits. IT capability is the intermediate variable between IT investment and firm performance.This article analyzes the content and features of corporate IT capability and divides IT capability into two basic parts which are as follows: operational IT capability and dynamic IT capacity. Besides, the article analyzes constituent elements of operational IT capability and dynamic IT capacity concretely. Based on these, this paper discussed the basic way to build IT capacity of enterprise. Finally, the article analyzes the mechanism of corporate IT capability and proposes the framework of mechanism of corporate IT capability. Keywords：IT Capacity ;Operational IT Capability ;Dynamic IT Capacity;Mechanism 目录 TOC \o 1-3 \h \z \u 引言 h 1 1 企业IT能力概述 h 1 1.1 企业IT能力提出的背景 h 1 1.2 IT能力的内涵 h 1 1.3 IT能力的特征 h 2 1.3.1 层次性 h 2 1.3.2 战略性 h 2 1.3.3 可操作性 h 3 1.3.4 三者的联系和影响 h 3 2 企业IT能力的构成 h 3 2.1企业IT能力的构成图 h 3 2.2 IT运营能力 h 4 2.2.1 IT人力资源能力 h 4 2.2.2 IT管理能力 h 6 2.2.3 IT文化能力 h 6 2.3 IT动态能力 h 6 2.3.1 IT动态能力的构成维度 h 7 2.3.2 支撑IT动态能力各个维度的微观基础 h 7 2.4 企业IT能力构成要素之间的内