智能酒店外文文献 Smart hospitality—Interconnectivity and interoperability towards an ecosystem.pdf

International Journal of Hospitality Management 71 (2018) 41–50 Contents lists available at ScienceDirect International Journal of Hospitality Management journal homepage: /locate/ijhm Smart hospitality—Interconnectivity and interoperability towards an T ecosystem a b,⁎ Dimitrios Buhalis , Rosanna Leung a School of Tourism, Bournemouth University, Fern Barrow, Poole, Dorset, BH12 5BB, United Kingdom b Department of International Tourism and Hospitality, I-Shou University, No. 1, Section 1, Syue Cheng Road, Dashu District, Kaohsiung, Taiwan A R T I C L E I N F O A B S T R A C T Keyword: The Internet and cloud computing changed the way business operate. Standardised web-based applications Smart hospitality simplify data interchange which allow internal applications and business partners systems to become inter- Interconnectivity and interoperability connected and interoperable. This study conceptualises the smart and agile hospitality enterprises of the future, Hospitality ecosystem and proposes a smart hospitality ecosystem that adds value to all stakeholders. Internal data from applications ICT among all stakeholders, consolidated with external environment context form the hospitality big data on the Big data Sensor and beacon cloud that enables members to use