三星集团电话系统销售培训资料.pptVIP

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设置用户编程权限 防止用户误操作 电脑编程、备份/上载用户数据 SIM卡既可做SMDR接口,也可以用来接电脑编程 DCS VIP--真正的电脑电话集成产品 只有ISDN 410系统 可扩展至820 HUB、ROUTER VOIP DCS先进的功能 Samsung CTI Solutions Presenting Samsung Electronics Co., LTD. Internet Infra Team Smart Control : Desktop Telephony PSTN Desktop User Key System CTM Desktop User CTM Main Window Features Call Control Dial (Hot Key: F2) Answer (Hot Key: F3) Release (Hot Key: F4) Redial Hold (Hot Key : F5) Transfer (Hot Key : F6) Conference (Hot Key : F7) Make New External Call Continuous Dialing Pick Up Pickup U/A Device Toggle (Hot Key : F11) Hook Flash Page Send DTMF Call Back (Hot Key : F10) Leave Message Camp On (Hot Key : F9) OHVA Station Setup To set Lock / unlock Station To set Do Not Disturb To set Call Forward To set Follow Me To check Message List To check Call Back Status To set Vacant Station Message To set In Out of Group To set Auto Answer To set Auto Trunk Call Back Scheduler Services DND, outgoing call, forwarding Call, Vacant Station Message Once, daily, weekly and yearly Completed, scheduled, rescheduled Remind Note Features Call Notification For incoming External Call For incoming internal Call For Outgoing Calls For Bring Smart Control to front For playing a sound file for an Incoming call Utilities To set the Speed Dial Number To set the Fast Pick Up Numbers To set the Page Zone Name To set the Status Bar Property To set the Time Out Parameters To set DDE options as Client/Server Directory Services Create New Book Add New Contact Edit Contact Record Delete / Rename Book Connect Network Phone Book Import / Export Phone Book Search Database Print Fields / Preview Call Log Services To view Each Log or All Log To sort Log items To print Log items To delete Log items To save Call Log Note Redial from Call Log list Ringing, Screen pop, and ... PSTN ID# : 1234 ID# : 1234 Customer DB Smart Control Caller ID = Caller ID = IVR ID# : 1234 Please Enter Your ID# Data Base Contact Record Easy Call Proce

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