商务礼仪 英文版.pptVIP

Business Etiquette Contents 1、Reception etiquette 2、Table manners Reception etiquette Exchanging business card What are the rules for making introductions? A man is always introduced to a woman. A young person is always introduced to an older person. A less important person is always introduced to a more important person. A single person is always introduced to a married person. Making Introductions Handshake etiquette The principles for shaking hands: Man and woman, woman offers hand first. Young person and older person, older person initiates a handshake. Superior and subordinate, superior offers hand first. Teacher and student, teacher offers hand first. Handshake etiquette Please remember: 1.Stretch right hand. 2.Stand at attention legs, upper body slightly forward. 3.Eye contact, face to have expression, showing a sincere smile. 4.Keeping about 3 seconds is appropriate for handshake. Handshake etiquette Don’t: Stretch left hand Handshake with another hand in the pocket Handshake etiquette Don’t: Handshake with water or sweat Handshake with Excessive force Business card etiquette The etiquette of exchanging business card: 1. Handing business card Observing the will and seizing the moment. Paying attention to the order. Being polite and standardizing the posture. Business card etiquette The etiquette of exchanging business card: 2. Accepting business card Being modest and gentle. Reading carefully. Placing or collecting properly. Business card etiquette Elevator etiquette Hold the elevator, guest first. If guests are more than one, we should enter the elevator, one hand holds open“. Exit first enter behind. The etiquette of taking the elevator: Riding etiquette Riding etiquette Riding etiquette Riding etiquette Table manners Difference between Chinese and Western Table manners Seating in China The seat of honor, reserved for the master of the banquet or the guest with highest status, is the one in the center facing east or facing