供应链复习提纲.doc

. . Chapter 1 Understanding the Supply Chain 1.1 What is a Supply Chain? 1.2 The Objective of a Supply Chain 1.3 The Importance of Supply Chain Decisions 1.4 Decision Phases in a Supply Chain 1.5 Process Views of a Supply Chain 1.6 Examples of Supply Chains Discuss the goal of a supply chain and explain the impact of supply chain decisions on the success of a firm. ? Identify the three key supply chain decision phases and explain the significance of each one. Describe the cycle and push/pull views of a supply chain. ? Classify the supply chain macro processes in a firm. What is a Supply Chain? 什么是供应链? A supply chain consists of all parties involved, directly or indirectly, in fulfilling a customer request. 供应链包括直接或间接参与实现客户要求的所有各方。 The supply chain includes not only the manufacturer and suppliers, but also transporters, warehouses, retailers, and even customers themselves. 供应链不仅包括制造商和供应商，还包括运输商、仓库、零售商，甚至客户本身。 With each organization, such as a manufacturer, the supply chain includes all functions involved in receiving and filling a customer request. 对于每个组织，如制造商，供应链包括接收和填写客户请求所涉及的所有功能。 These functions include, but are not limited to, new product development, marketing, operations, distribution, finance, and customer service. 这些功能包括但不限于新产品开发、市场营销、运营、分销、财务和客户服务。 The Definition of Supply Chain 供应链的定义 Supply chain includes: 供应链包括： External Supply Chain 外部供应链 Internal Supply Chain 内部供应链 External Supply Chain: Consists of all parties involved, directly or indirectly, in fulfilling a customer request. 由所有相关方直接或间接履行客户要求。 Internal Supply Chain: Includes all functions involved in receiving and filling a customer request. 包括接收和填写客户请求所涉及的所有功能。 A supply chain is dynamic and involves the constant flow of information, product, and funds among different stages. 供应链是动态的，涉及到信息、产品和资金在不同阶段的不断流动。 A typical supply chain may involve a variety of stages, including the following: 一个典型的供应链可能涉及到多个阶段，包括以下几个方面： Customers 顾客 Retailers零售商 Wholesalers/distributors 批发商 Manufacturers 制造商