商务英语应用文课件刘菁蓉 ISBN9787566302045 PPT 4enquiry4enquiry.pptVIP

Enquiries and Replies What is an enquiry? Written by buyers: intention/desire to buy specific products Information about the goods price, products specifications, delivery date, means of packing, terms of payment First enquiry first time to contact a detailed development letter (catalogue) Enquiries and replies In what situation writing tactics are required when writing enquiries? What to write in such an situation? How can sellers hold chances when they get enquiries first from buyers? Sample letters to study Is the first sample letter a first enquiry? What is difference between a first enquiry and a development letter? What is the requirement of the first sample letter? Compare the first sample letter with the second one. What are letter 3 and letter 4, enquiries or replies? Are they properly written? Why and why not? Do you think that Letter 5 and letter 8 are well-written enquiries? Why and why not? So how to write the replies? Please go through Letter 11 and Letter 12 in detail. What product is needed? Why to contact new supplier? Do you think the supply will hold the chance? Why and why not? Words and expressions Please list the words and expressions which impress you and share with your classmates. Case study Please read the case involved and discuss with your partners. * * *