商务英语综合教程学生用书第二册课件彭青龙978 781134 507 0第二册第10课.ppt

The Ritz-Carlton is a brand of luxury hotels and resorts with 71 properties located in major cities and resorts in 23 countries worldwide. Headquartered in Maryland, USA, the Ritz-Carlton Hotel Company LLC is now a wholly-owned subsidiary of Marriott International. Naples is a city in Florida, USA. It is a principal city of the Naples–Marco Island Metropolitan Statistical Area. The name Naples caught on when promoters described the bay as “surpassing the bay in Naples, Italy”. The New York Times is an American daily newspaper founded and continuously published in New York City since 1851. It remains both the largest local metropolitan newspaper in the United States as well as being third largest overall. The Baldrige Criteria are the basis for giving Baldrige Awards. The Criteria have three important roles: 1) Helping improve organizational performance; 2) Facilitating communication and sharing of information on best practices among U.S. organizations; 3) Serving as a working tool for understanding and managing performance and for guiding planning and opportunities for learning. J.D. Power and Associates is a global marketing information services firm founded in 1968 by James David Power III. The firm conducts surveys of customer satisfaction, product quality, and buyer behavior for industries ranging from cars to marketing and advertising firms. Trans. To be the first to bear hardship and the last to enjoy comfort is our credo. 吃苦在前，享受在后，这就是我们的信条。 Company Credo: Hew out of mountain of despair a stone of hope and you can make your life a splendid one. 公司信条：在绝望中寻找希望，人生将异彩纷呈。 creed (syn.) Trans. But to talk big about the lofty ideal without doing any practical work will get one divorced from reality. 离开现实工作而空谈远大理想，就会脱离实际。 We are ready to work with all nations to advance the lofty cause of world peace and development. 我们愿同各国人民一道，共同推进世界和平与发展的崇高事业。 Trans. A chance conversation led to a brilliant new career