实用商务英语听说第一册课件闫洁主编 ISBN9787566307798 PPTunit 14.ppt

Teaching Aims Reference: IDD can help me get in touch with my overseas friends easily. Reference: Sometimes, I have to stop my work to answer the phone. It’s really annoying. Reference: You have to switchboard operator to help you to connect the line. Reference: Find the main idea and take down the key words related to time, place and person. Reference: You can find the telephone numbers of most government agencies on the first several pages. Reference: When the caller dials a wrong number, the receiver should tell him politely and not hang up the phone impatiently. Keys to Task 2 1. D 2. C 3. C Summary Telephone communication involves a combination of effective speaking and listening skills. You must be able to speak clearly and use the correct tone of voice; you must also know when to be quiet and listen. Your behavior on the telephone can determine a degree of success in life, whether it is as a business person, an employee for someone else or as a person seeking to improve his personal relationships. Unit 14 Telephoning Contents Warm up 1 Listening tasks 2 Summary 3 1 To master telephone language 2 To practice listening for gist and specific information in telephone conversations 3 To practice listening for gist and specific information in telephone conversations Warm-up Brainstorm! Discuss with your partner about how telephone making your life more convenient. Warm-up Brainstorm! Discuss with your partner about how telephone interrupting your daily life. Task 2 Directions: Match the questions with the corresponding responds. Then listening to the five dialogues to check your answers. Keys to Task 2 1. C 2. E 3. A 4. B 5. D Part II Part II Listening for Telephone Expressions Task 1 Directions: In this part you will hear three short conversations. After each conversation, you will hear a question about the conversation and choose the best answer from the four possible answers. Keys to Task 1 1. C 2. B 3. D Task 2 Directi