国际商务管理概论与结算英文版课件修订版朱文忠 9787 81134 803 316.pptVIP

Lecturer: Zhu Wenzhong LEARNING GOALS Explain why a business need to motivate workers Explain the five needs in Maslow’s hierarchy and their relationships Explain difference between Theory X and Theory Y proposed by Douglas McGregor Explain Herzberg’s two factor theory and the key points of this theory conveying to business managers Figure 9.2 Human Resource Management Responsibilities The importance of businesses to motivate workers Reduced worker commitment in the short time Increased absenteeism, falling productivity and profit in the long term Maslow’s Hierarchy of Needs Maslow’s hierarchy of needs Needs such as food, air, rest, and activity Basic needs concerning survival If these needs are not satisfied, other needs can not be considered to important. Maslow’s hierarchy of needs Needs such as protection from dangers, job security, protection from physical and mental threats Maslow’s hierarchy of needs Needs for receiving and giving love and trust Needs of being part of a team and being supported Maslow’s hierarchy of needs Needs such as gaining respect of others, self-respect, feeling competent, and being recognized Maslow’s Hierarchy of needs Needs such as realizing one’s full potential, being promoted and given more responsibility, and taking on challenging new job assignments Benefits and problems of Maslow’s theory Benefiting managers in choosing suitable rewards according to level of needs one is in But hard to decide when a level has actually been satisfied Question for critical thinking How are these five needs related to each other according to Malsow’s theory? Copyright ? 2002 by Harcourt, Inc. All rights reserved. Topic 16: HR management: motivation ? PhotoDisc ? PhotoDisc Self-actualization Esteem needs Belonging needs Safety needs Physiological needs Physiological needs Physiological needs Safety needs Physiological needs Safety needs Love and belonging ? PhotoDisc Physiological needs Safety needs Love and belong