国际商务礼仪英文版课件史兴松 ISBN9787566304117 PPTChapter 8.pptVIP

Chapter 8Mastering Table Manners – Business Dining Etiquette Learning objectives learn which proper dinner form to choose to cater business clients realize the importance of proper business dining etiquette get familiar with the sequence of a multi-course meal master the basics of business dining etiquette The role of proper business dining etiquette Understanding dining etiquette can help international business people polish their conduct and behavior while dining or entertaining. Proper etiquette is essential for projecting professional success and savoir-faire. A multi-course western meal An entrée/appetizer Followed by a variety of dishes Following these is the “main course” Next comes the salad course. Note that in the U.S. and U.K., the salad course is usually served at some point before the main course. Culminate with a dessert. Mastering the basics Seating Eating and Drinking Body language Conversation Eating and Drinking Holding a Utensil The Zigzag Method European Style Used Utensil Placement Placement in General Role-play A is a German who has just been appointed by the head office to work in Beijing to be in charge of the running of its branch in China. Since he will often have business dinner with Chinese clients, he turns to his secretary B for some Chinese table manners which he should pay attention to. Make up a dialogue according to this situation. Group discussions What should you do if you should drop a utensil, or one is not absolutely clean? What should an escorted lady do if she wants to call the waiter? What should you say if you want to attract the waiter’s attention? What should someone who is left-handed do with the cutlery? Discussions What are some golden rules for guests to observe at a formal function regarding conversation? What does it signal when the host places his napkin on the table? Wines should be served in correct glasses. What are the following three glasses? a b