商务英语—听说教程4 第四版 ppt 课件Unit+9.ppt

Unit 9Services Learning Objectives To be familiar with different aspects of service industry. To learn about the promotion of service products. Contents Active Listening Active Listening TAPESCRIPT TAPESCRIPT TAPESCRIPT Active Listening Active Listening Active Listening TAPESCRIPT TAPESCRIPT TAPESCRIPT Active Listening Active Listening Active Listening TAPESCRIPT TAPESCRIPT Active Listening Fun Break TAPESCRIPT Additional Listening Additional Listening Additional Listening TAPESCRIPT TAPESCRIPT TAPESCRIPT Additional Listening Viewing Speaking Viewing Speaking Viewing Speaking VIDEOSCRIPT VIDEOSCRIPT Viewing Speaking Viewing Speaking Activity 1 快洗服务 express service 不褪色的 color-fast a. 缩水 shrink /FrINk/ v. 给……上浆 starch /sta:tF/ v. Words and Expressions Directions: Watch a video about laundry service and make a dialogue on the same topic by using the above useful expressions. Activity 1 Videoscript 返回 M: Can I help you? W: Yes, I have some laundry to be done. M: Could you fill out the laundry form, madam, please? W: Yeah. Oh, I don’t want these shirts starched. M: No starch. I understand, madam. W: And also I’d like this sweater to be washed by hand in cold water. It might shrink otherwise． M: By hand in cold water, I see. W: That’s fine, I also have a silk dress which I don’t think is color-fast, Will the color run in the wash? 返回 M: We’ll dry-clean the dress. Then the color won’t run. W: You’re sure? Good! When will they be ready? M: Usually it takes about two days to have laundry done. But would you like express service or same-day? W: What is the difference in price? M: We charge 50％ more for express, but it only takes 5 hours. W: And for same-day, will I get the dress and skirt back this evening? M: Yes, madam. All deliveries will be made before six o’clock. W: I’ll have same-day then. 大连理工大学出版社 世纪商务英语 听说教程 4 (第四版) Part I Active Listening 1 Part II Fun Break 2 Part III Additional Listening